Leadership Qualities
Successful leaders stand out by displaying qualities such as integrity, clear communication, accountability, vision, and self-awareness..
Leadership Objectives
- Recognize what makes performance problem discussions difficult for both the leader and employee.
- Document and leverage performance data to present a solid case for needed improvement.
- Use essential interaction skills, balancing seeking with telling, to meet personal and practical needs during performance problem discussions.
- Identify the steps you need to take after the performance problem discussion to document agreements, provide ongoing feedback and support, and determine if it is.
Modules in a leader journey
Coaching: Move People Forward
Self-directed •
The need to coach can happen at any time. In these moments, wouldn't it be great to have a go-to approach for coming alongside people in reaching their goals? Flex your coaching approach to meet people right where they are and help them move forward.
Skill Up On Coaching: Move People Forward
Coaching: Move People Forward Pre-work
Tip for Theo
When reviewing this exercise, make sure to focus on how communication plays a key role in successful coaching.
Keep it Going
Coaching Forward
What's Your Leadership Style
Chat with Your Team
Leading by Asking
Leaders Should be a Planner
Coaching: Move People Forward Job Aid
Coaching Mindset Insight Tool
Self-Disclosure Mindset Tool
Why Empathy Is the #1 Leadership Skill
Empowerment vs. Micromanagement
Leading Self: Turn Awareness Into Impact
Self-directed •
Looking inward spurs leadership growth, personal engagement, and amplified energy. Getting to know “you” better enables you to be more intentional about becoming your best self and making a greater positive impact on your success and the success of others.
Communication: Connect Through Conversations
Self-directed •
You work 480 minutes a day. Each minute is an opportunity to connect through conversation. As a leader, much of your work is done through connecting with team members and others. Engage both the heart and the head to build trust, strengthen relationships, and accomplish your business goals.
Building and Sustaining Trust
Self-directed •
“It’s YOU, not me.” When trust is low, people can place blame, disengage, and even shut down. Ensuring understanding and openness allows people to trust and to feel trusted so they can freely collaborate, innovate, and take risks. Cultivate and operate in an environment of trust!
Setting Goals and Reviewing Results
Self-directed •
Engagement thrives when people own their work process and outcomes. To get there, leaders need to step back from their traditional role of planner and evaluator to share that duty with the employee. This means working together to set goals, measure progress, and exchange specific feedback. And it means using essential interaction skills to conduct formal performance discussions that unleash people to excel.